Every day [Name of Nurse] our Advanced Nurse Practitioner (s/he can diagnose and prescribe) and one of the Doctors run an urgent care clinic.
This is a mix of face-to-face and phone appointments.
All appointments for the urgent care clinic are booked on the day, you can organise an appointment by phoning reception which is open [Opening days and times].
The receptionist will ask you for a brief summary of your problem. This allows us to make sure you are safe, occasionally we might suggest another service such as minor injuries or A&E. We understand sometimes things are personal so of course, you have the right to decline to tell the receptionist.